Terms and Conditions

1) Description of Service:

Our mobile phone carrier unlocking service provides customers with the means to unlock their devices from their current carrier, allowing them to use their phones with other compatible networks. This service typically involves providing customers with unlock codes or instructions.

2) Cancellation:

Cancellation of orders is not permitted once payment has been made and the unlocking process has commenced. By completing payment, customers acknowledge that the service will be initiated immediately and cannot be canceled thereafter.

3) Legality of Service:

Our unlocking service complies with all applicable laws and regulations governing mobile phone unlocking in the respective jurisdictions. Customers are responsible for ensuring that unlocking their device is legal in their region before proceeding with our service.

4) Assumptions:

We assume that customers have read and understood all information provided on our website regarding the unlocking process, including any terms and conditions.

5) Customer Responsibility:

Customers are responsible for providing accurate information about their device, including model, IMEI number, and network. They must also ensure that their device is compatible with the unlocking process and that it is in good working order.

6) Service Delivery Times:

While we strive to provide accurate delivery times, service delivery may vary depending on factors beyond our control. Customers will be notified of any delays or changes in delivery times promptly.

7) Money Back Guarantee:

We offer a money-back guarantee on our unlocking service. If the unlocking attempt is unsuccessful, customers may be eligible for a refund or credit, subject to certain terms and conditions outlined in our refund policy.

8) Unlocking Instructions:

Upon successful completion of the unlocking process, customers will receive instructions via email on how to finalize the unlock on their device.

9) Customer Error:

We are not responsible for unlocking failures due to incorrect information provided by the customer. No refunds or cancellations will be granted in such cases.

10) Backup of Important Data:

Customers are advised to backup any important data on their device before proceeding with the unlocking process. We are not liable for any loss of data that may occur during the unlocking process.

11) Unavailable' Unlock:

If the unlocking attempt results in an 'unavailable' status, further investigation may be required to determine the reason for the failure.

12) Privacy Statement:

We are committed to protecting customer privacy and will only use personal information for the purpose of fulfilling orders and providing customer support. We do not share customer data with third parties without consent.

13) Fraud & Deception:

We have a zero-tolerance policy towards fraud and deception. Any attempts to defraud our service will be reported to the relevant authorities, and legal action may be taken.

14) Termination of Orders:

We reserve the right to terminate orders and refuse service to customers who engage in abusive or aggressive behavior towards our staff.

15) Barred Handsets:

Customers should be aware that certain handsets may be barred or blacklisted by carriers due to lost, stolen, or unpaid status. We cannot guarantee that barred handsets will be successfully unlocked.

16) Disclaimer:

We are not liable for any damages, losses, or liabilities arising from the use of our unlocking service. Customers use our service at their own risk, and we make no guarantees regarding the success of the unlocking process.